August 4, 2020

Privacy-sensitive data, or personal data, is processed via our online store. Painting by Numbers Expert considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

• clearly specify our purposes before we process personal data, via this privacy statement;
• limit our collection of personal information to only the personal data necessary for legitimate purposes;
• you first explicitly request permission to process your personal data in cases where your consent is required;
• take appropriate security measures to protect your personal data and also to require parties that process personal data on our behalf;
• respect your right to provide access to, correct or delete your personal data upon your request.

Painting by Numbers Expert is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the online store https://paintingbynumbers-expert.co.uk. We recommend that you read this carefully.

If you have any questions, or would like to know exactly what information we keep about you, please contact Painting by Numbers Expert.

Your account
You must first register for certain parts of our online store. You will then need to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice. For this we use your name and address details, telephone number, billing address, e-mail address, payment details, gender, date of birth and IP address. We do this on the basis of your permission. We store this information until you cancel the account.

We store this information so that you do not have to enter it again and again and so that we can contact you in the context of the execution of the agreement. You can viachange your account information whenever you want.

Provide to third parties
We work with certain companies that may receive your personal data mentioned above from us. 

Order fulfillment
When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

We use your name and address details, telephone number,billing address, email address, payment details, gender and date of birth. We do this on the basis of your permission. We store this information until your order has been completed. We keep certain customer data for a longer period in connection with the statutory tax retention obligation.

Provide to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Contact form and Newsletter
You can use the contact form to ask us questions or make requests. For this we use your name and address details, telephone number, billing address, e-mail address, payment details, gender and date of birth. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. You can also do this via your account.

Your email address will be automatically added to the list of subscribers. This data will besaved until you cancel the subscription.

Disclosure to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Statistics and profiling
We keep statistics about the use of our online store. With these statistics we improve our online store, for example to only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this purpose we use your name and address details, telephone number, billing address, e-mail address, payment details, gender and date of birth. We do this on the basis of your permission. We store this information for six weeks.

Disclosure to third parties
We work with certain companies that may receive your personal data mentioned above from us.

Posting reviews on the website
You can leave us a review. We use the necessary personal data to publish the review on the website. For this we use your name and address details, telephone number, e-mail address, gender and date of birth. We do this on the basis of your permission. We keep this information until the user is deleted..

Advertising
We would like to send you advertisements about offers and new products or services. This is what we do:

• by email
• via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. YOUYou can block us or use the unsubscribe option. You can also report this via your account.

Advertisements
Our online store shows advertisements. We do not publish these ourselves, but advertising agencies we work with do that. These agencies keep track of whether you like them and use that information to only provide fun or interesting advertisements and offers in the future.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unlesswe are legally obliged to do so (for example if the police require this if a crime is suspected).

Statistics
We keep statistics about the use of our online store. Social media buttons are included in our online store. The administrators of these services collect your personal data.

Cookies
Our online store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

When you visit our online store for the first time, we will show a message with an explanation about cookies. We will ask for your agreement to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our online store will then no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. Stillwe do not have full control over what they do with the cookies. So also read their privacy statements. (Note: these can change regularly)

Google Analytics
We use Google Analytics to track how visitors use our online store. We have not allowed Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

• We makeuse of secure connections (Secure Sockets Layer or SSL) that protects all information between you and our website when you enter personal data

 Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data
If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

• Receive an explanation about what personal data we have and what we do with it, access to the precise personal data we have
• Having errors corrected
• Having outdated personal data removed, withdrawal of consent
• Object to a particular use

Please make sure that you always clearly indicate who you are, so that we know for surewe do not change or delete data of the wrong person.

Submit a complaint
If you feel that we are not helping you properly, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
Painting by Numbers Expert
Weeversstraat 6
8044RS Zwolle
info@paintingbynumbers-expert.co.uk